How do I sign in to this site?
To sign in to your customer account, click Login on the menu bar and enter your e-mail address and password. If you do not have an account, please click Register on the menu bar.
How do I sign out of this site?
To sign out of your customer account, click Logout on the menu bar and you will return to the home page. If Logout does not appear on the menu bar, then you are not currently signed in to the site.
What if I forgot my password?
If you have forgotten your password, click Login on the menu bar to access the Login screen. Under the section for Returning Customers, click on the "Reset My Password" links. Enter your email address and click "Reset My Password". A link will be sent to the e-mail address provided for your account.
How do I become a registered user for this site?
To become a registered member of this site, click Register on the menu bar and enter your Profile and Account information. Then click Register. There is no cost to become a registered member. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
How do I add an item to my shopping cart?
To add an item to your shopping cart, on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to Cart.
How do I remove an item from my shopping cart?
To remove a single item from your shopping cart, click delete under the product name.
Who can I contact if I have questions?
Please click Contact on the menu bar to learn how to reach us regarding any questions or issues you may have. Feel free to contact us, or fill out the Contact Request form and we will contact you.
Is my credit card information secure through this site?
YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards, rest assured that both your credit card information and personal information are protected.
Can I update my account contact information?
To update your contact information you must first Login. Click My Account on the menu bar to access your account information. Select the Profile for which you wish to update the contact information. Make your changes and then click Save.
Can I change my e-mail address and password?
To update your e-mail address and password you must first Sign In. Click My Account on the menu bar to access your account information and then select Change E-mail Address and Password from the My Account menu. You may update your e-mail address, first and last name, and change your password, then click Save. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
Can I view my previous orders placed on this site?
To view your order history you must first Sign In. Click My Account on the menu bar to access your account information. Select View Order History from the My Account menu and then select the order number for the order you wish to view.
Please note: We changed shopping cart services in August 2019. Orders prior to this date will not appear in order history.
Can I provide special instructions with my order?
You can include special instructions for orders during checkout. In your shopping cart, click Checkout. On the Payment page, type your special instructions or comments in the Special Instructions text box. The store owner will receive these instructions along with the order. Click Place Order to continue with the checkout process.